Inventive Computing Limited is committed to protecting and respecting your privacy and the privacy of your data. We want your trust and confidence. This policy sets out what personal data we collect from you, or that you provide to us, and how it is used, and how we keep it secure. Please read it through carefully and if you have any queries contact our Data Controller.

Personal Information

Information provided for delivering services. This includes:

• Contact Names
• Company Post Code & Address
• Technical and system information required for delivery of services.

Note that personal information can also include:

• System Database, which can include personal data.

On receipt all personal information is anonymised.

Purposes of Use

Your information will not be sold, exchanged, or given to any other company without your consent other than for the purposes below:

• To provide our products and services, plus renewal notices and invoices
• Improve service allowing us to respond to requests and provide support
• Send periodic emails, including telling you about our products and services
• Investigate reported issues or work on development requests.

Processing of Data

We process your personal information to deliver, improve, update, and enhance the services we provide under the terms of your development and support agreements.

We may also contact you directly with offers for additional services we think you’ll find valuable if you provide consent. The foot of the communication email will state how to withhold your consent.

Use of Cookies

Click here for our Cookies Policy.

Data Retention

We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.

The personal information is retained for no longer than is necessary to provide the services you have requested and thereafter for legitimate legal or business purposes including:

• required by law, contract, or similar obligations applicable to our business operations.
• for preserving, resolving, defending, or enforcing legal/contractual rights
• maintaining adequate and accurate business and financial records

Withdrawing Consent

You can withdraw consent to any use we make of your personal information by following the Contact Us instructions at the foot of this Privacy Policy. However, you cannot withdraw consent for processing necessary to provide a service you have requested unless you also ask us to no longer provide the service.

How we keep your data safe

We do not sell or otherwise provide your personal information to third-parties for marketing purposes.

Changes to our Privacy Policy

If we make material changes to our privacy policy we will publish a notice via our website and inform you via email.

Access to Personal Information

You have a right to request access information held about you. We will respond within 30 days and return your information in an industry-standard format.

Right to complain

If you consider that we have failed to comply with this Privacy Policy and/or Data Protection Legislation in relation to information about you which we hold or process, you have a right to make a complaint to the relevant supervisory authority, which in the UK is the Information Commissioner’s Office

Contact Us

If you have any inquiries, questions regarding our privacy policy, or wish to withhold consent, please contact our Data Controller. We will respond within 30 days.